Kaitlyn is the Customer Service Representative Manager at Hudson Animal Hospital, bringing many years of experience in the veterinary field, including her background as a veterinary technician. Her hands-on clinical experience gives her a strong understanding of patient care, medical terminology, and the day-to-day operations of a busy hospital, allowing her to better support both clients and her team.
As a Fear Free Certified professional, Kaitlyn is dedicated to creating a calm, compassionate, and low-stress environment for pets and their owners. She takes pride in leading the front desk with empathy, efficiency, and clear communication, ensuring every client feels informed, supported, and confident in the care their pets receive.
